City of Cleveland launches new bureau to respond to mental health, substance use crises

A new approach to responding to mental health and substance use emergencies is coming to Cleveland. The city of Cleveland has announced the launch of its Community Crisis Response Bureau within the Division of Emergency Medical Service (EMS). The bureau will develop and execute programs, protocols and training to dispatch unarmed health and behavioral health professionals to certain nonviolent emergencies for example, someone experiencing suicidal thoughts without posing a threat to others or an individual with bipolar disorder experiencing a manic episode. Maureen Malav, a Northeast Ohio native, is the first deputy commissioner of Community Crisis Response. I'm extremely excited to be here at the city in this critical space to intervene. I think it's the right time to bring social workers into the emergency medical service division, Malav said.

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This Business Central brief is based on reporting originally published by Business News.